Happy to Help | A Customer Support Podcast

Happy to Help | A Customer Support Podcast

Buzzsprout

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! 

Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception! 

Categorias: Finanzas

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Text the show! In this episode of Happy to Help, we dive into the pressure-filled world of customer support and why it’s time to shift from frantic reaction to intentional response. Learn how operating from a place of calm not only reduces mistakes but leads to better customer experiences, stronger team morale, and reduced burnout. With real-world examples of how urgency can derail even the best support intentions, this episode is packed with strategies to help you: Recognize the hidden costs...

Episodios anteriores

  • 30 - The High Cost of Urgency: Mistakes, Burnout, and Bad Customer Experiences 
    Tue, 14 Oct 2025
  • 29 - Remote Support Team Management with Erica Clayton 
    Tue, 09 Sep 2025
  • 28 - Live Demos, Orientations, and Reducing Support Tickets Through Customer Education 
    Tue, 12 Aug 2025
  • 27 - The Role of AI in Customer Support with Conor Pendergrast 
    Tue, 08 Jul 2025
  • 26 - Journey Mapping the Customer's Experience with Stacy Sherman 
    Tue, 10 Jun 2025
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